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Tired of standing in line at the pharmacy and beauty stores?
Looking for a place, where you could get all the necessary pharma and wellness products without leaving the comfort of your home?
Take your time & shop with us, it s easy!
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Do you offer international shipping?Unfortunately not in the moment, therefore it will change in the future.
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Can I cancel my order?Any order that has been made through pharmacyanm.com Pharmacy Ayia Napa Marina and has not been shipped can be cancelled without charge by contacting Pharmacy Ayia Napa Marina via e-mail or telephone. Only orders that have not been shipped yet can be cancelled without a charge. If you have provided us with your e-mail address, you will be aware of the shipping status of your order, since we send e-mail notifications when we ship orders. If the order cancellation request is received after shipping and before delivery, there will be a charge of all shipping costs including return shipping and any fees for the “cash on delivery” payment option (if the “cash on delivery” payment option was chosen). After deducting the above costs, the amount paid for the order will be refunded within 30 days. If you have deposited the amount or your order in a bank account or paid by credit card or via Paypal, please contact us after the cancellation to give us the details of your bank account or Paypal account for the refund (minus any bank costs). The refund will be made within 30 days. Important: If the order has already been delivered by Pharmacy Ayia Napa Marina, it cannot be cancelled. In this case please check below for the process of returning ordered goods.
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What is your shipping policy?ACS courier station delivery: Pharmacy Ayia Napa Marina offers shipping in Cyprus for free for orders over €60.00. Orders of less than €60.00 will be charged with €4.00 shipping fee. Orders are shipped “station to station” by our partner express courier, ACS courier. This means that orders will be shipped to the courier's office that is nearest to your shipping address. It may take from 1-3 working days (as ACS courier office is closed on Sunday). Pick up in Pharmacy Ayia Napa Marina: You can choose & order all your products from comfort of your home on our website & have it delivered to our Pharmacy in Ayia Napa Marina. Please find our opening hours on main dashboard. When collecting your order you must present Order number. If you require any further information please send message to Pharmacy Ayia Napa Marina / call on tel.no: 77787071 / +35794065959.
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Can I return my order?Customers can return the products within 10 business days from the date that they were received, but they must adhere to the following important terms: Before returning the products, the customer must always contact our Pharmacy Ayia Napa Marina via e-mail / website or phone to request the return or refund and explain the reason(s) for it. To complete your return, Pharmacy Ayia Napa Marina requires a receipt or proof of purchase. All returns are evaluated before being processed. Important: unless faulty, products which are stored in the fridge as well as baby’s foods and formulas cannot be refunded or exchanged, medicines, food, personalised gifts or cosmetics products which have been opened cannot be refunded or exchanged. If the return is necessary due to Pharmacy Ayia Napa Marina mistake , or due to a defective or damaged product, the customer will not be responsible for any return or replacement shipping costs. If the return is due to any other reason (including any issues related to Customs) the customer must bear the shipping costs (both for delivery and return shipping to our Pharmacy Ayia Napa Marina premises) and any fees related to handling payments by the bank or courier service (e.g. for the “cash on delivery” option). Non-faulty product returns are accepted and refunded only if the products arrive back to Pharmacy Ayia Napa Marina’s premises in good condition for resale, that is when they are unsealed, their packaging and content is in its original new condition, the products have not been used. It is also required to return the original order invoice to us. Any refunds (excluding shipping costs and fees detailed above) will be made in the same payment method that the original payment was made, within 20 days from the day Pharmacy Ayia Napa Marina receives back the products and the billing invoice(s). Pharmacy Ayia Napa Marina reserves the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged. In case of partial or total damage of one or more products during transportation, the customer is obliged to inform our company within 48 hours of receipt. The customer is also required to send photographic material to Pharmacy Ayia Napa Marina that clearly shows the damaged products as well as the package. In case of proven product destruction during transport, the customer is fully compensated by our company with a new shipment of products. In case of incorrect product availability, the company bears no responsibility, but it is obliged to either substitute the missing product or refund it.
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What are your payment options?Pharmacy Ayia Napa Marina offers delivery options mentioned below: 1. Credit Card or Debit Card 2. Paypal 1.Credit or Debit card Order payment by the customer’s Credit or Debit card is supported at checkout. Our pharmacy website supports payments via Visa Electron, MasterCard, Maestro and American Express credit or debit cards. 2. Paypal
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Pharmacy Ayia Napa Marina
Ayias Theklas 52, 5330 Ayia Napa, Cyprus
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